NammaSeva Privacy Policy

Last updated: July 30, 2026

Application name (Google Play): NammaSeva

Android package name: com.nammaseva.customer

Developer / legal entity (Google Play developer account): Sadashiv Byakod

Developer contact email: sadabyakod@gmail.com

Support email: mutturajchoulagi@gmail.com

This Privacy Policy applies specifically to the NammaSeva mobile application published on Google Play under the developer account of Sadashiv Byakod.

Sadashiv Byakod (“we”, “our”, “us”), the Google Play developer of NammaSeva (package com.nammaseva.customer), operates a local home-services marketplace mobile application. This policy explains what personal information we collect, how we use it, and your choices.

Information we collect

Phone number — for account sign-in via SMS OTP (Firebase Authentication).
Profile information — name, service addresses, and preferences you provide.
Location — to show nearby providers and service addresses (with your permission).
Payment data — processed by Razorpay; we do not store full card numbers.
Device & usage data — app diagnostics, crash logs, and push notification tokens.
Communications — in-app chat messages related to bookings.

How we use information

Create and secure your NammaSeva account
Match customers with service providers and process bookings
Process payments and send booking notifications
Improve app reliability and prevent fraud
Comply with legal obligations

How we share information

We share data with service providers only as needed to fulfill bookings, with payment processors to complete transactions, and with infrastructure providers that host the NammaSeva backend. We do not sell personal information.

Third-party services

We use trusted processors including Firebase (authentication & notifications), Razorpay (payments), and cloud hosting providers. Their policies apply to data they process on our behalf.

Data retention

We retain account and booking records as long as needed to provide NammaSeva services and meet legal requirements. You may request deletion of your account by contacting support.

Your rights

Depending on your region, you may request access, correction, or deletion of personal data. Contact sadabyakod@gmail.com or mutturajchoulagi@gmail.com.

Children

NammaSeva is not intended for users under 18 without parental consent.

Changes

We may update this policy. Continued use of NammaSeva after changes constitutes acceptance. The “Last updated” date above will change when we revise this page.

Contact

For privacy requests related to the NammaSeva app (com.nammaseva.customer), contact the Google Play developer:
Sadashiv Byakod
Email: sadabyakod@gmail.com
Support: mutturajchoulagi@gmail.com